Wherever you are in the life-cycle of evolving your business requirements and mediation technology, we have experts to support you. Our dedicated Professional Services organization is staffed with senior industry experts who have extensive experience in delivering mediation solutions world-wide. Our platform and configuration experts know our software and how to make best use of it better than anyone else. Our global presence and large partner network ensure that regional competence is available where it is needed. We offer resourcing and packaged service offerings across the full life-cycle of your mediation-related initiatives.
Through our regional dedicated professional services teams and together with our trusted partners, we can provide the global expertise of hundreds of trained mediation experts all over the world. This ensures there is always expert advice available to support our clients and partners whenever needed.
We offer resourcing and advice through individual resources in roles such as Platform Expert, Configuration Expert, Solution Architecs and Subject Matter Expert. We can provide support throughout all stages of evolving your mediation; from support your architecture and solution design, your requirements gathering for mediation, your implementation in our technology, and your verification in testing to your quality assurance for live operations.
Through our packaged offerings we provide you with expert advice consolidated from our global experience and best practices gained from seeing over 60 deployments around the world since 2000.
Some examples of the services we provide:
Perfomance & Code Review
Architecture & Solution Design
Audit solution definition
KPI: Operational Reporting