Improve the customer experience, reduce costs and compete more effectively for market share with Service Control
First, CSPs need to find a new approach to BSS that enables them to avoid the crippling costs and inefficiencies of legacy. Furthermore, such an approach must enable them to launch new services in a quick and cost-effective way.
Second, where these new services are simpler in their BSS requirements (as is often the case with bundled offerings), they are still generally implemented in the legacy stack. This trend must be broken if CSPs are to gain the cost efficiencies that should be inherent in simpler services, thereby reducing the Total Cost of Ownership of the existing BSS stack.