Automation & New Business Models

Background

• Transformation of billing and usage data management processes to meet market demands. 
• Billing/rating of:
• Recurring charges for enabling internet access to the Business Jet.
• Recurring charges for service packages and bundles.
• Discover the usage from each device on the jet.
• Charging of PAYG models.

Solution

• Forwarding billable usage data to and data warehouse.
• Enriching Usage Data with reference data looked-up in Zuora (e.g. account & product information).
• Erroneous Usage Data transferred to Salesforce and corrected Usage Data retrieved from Salesforce.
• Correlation of Usage Data from the Satellite provider and from the company’s equipment.
• Filtering of non billable Usage Data.

A usage-based business model