Use case: North American In-flight Internet Company
Automation & New Business Models
- Transformation of billing and usage data management processes to meet market demands.
- Billing/rating of:
- Recurring charges for enabling internet access to the Business Jet.
- Recurring charges for service packages and bundles.
- Discover the usage from each device on the jet.
- Charging of PAYG models.
- Forwarding billable usage data to and data warehouse.
- Enriching Usage Data with reference data looked-up in Zuora (e.g. account & product information).
- Erroneous Usage Data transferred to Salesforce and corrected Usage Data retrieved from Salesforce.
- Correlation of Usage Data from the Satellite provider and from the company’s equipment.
- Filtering of non billable Usage Data.