Decouple the network from BSS/OSS stacks to take control of network data

DigitalRoute provides communications service providers (CSPs) with a vendor-agnostic engine for managing billing and operational data flows, supporting current and future business models.

Challenge

CSPs must manage 3GPP and non-3GPP data flows from multiple generations of networks into their operational systems, while also preparing for 5G business models.

Solution

DigitalRoute’s solution manages data integration and processing across a range of scenarios. Such as mediation, online and offline charging applications, and network performance management.

Results

CSPs get full control of their network data through an independent layer that bridges any network generation with any type of operational, charging or billing system.

Challenge

Manage network data at scale

The typical CSP landscape for monetizing and gaining operational insights into services delivered via their network assets is a complex one. It is a mix of 3GPP and vendor proprietary non-3GPP data flows, systems and interfaces.

This often leads to organizational data silos, multiple overlapping systems, and introduces significant risk as systems are upgraded and migrated to adhere to evolving standards and business requirements. Direct integration between network assets and supporting systems also makes it difficult to leverage the significant CAPEX investment made in existing infrastructure as new network generations are being deployed, instead forcing CSPs to launch large BSS transformation projects with questionable ROI.

In addition to the risk of a large transformation, CSPs also have to consider the uncertainty many operators face about how they are going to monetize their 5G services and achieve ROI on their network investment.

Solution

DigitalRoute’s Usage Engine

DigitalRoute’s solution is a true Swiss-army knife in the CSP landscape. The inherent product flexibility means it can support many use cases in the CSP landscape, such as Billing Mediation, Charging Function (CHF), Charging Gateway Function (CGF), Offline Charging System (OFCS), Charging Data Function (CDF), OSS Mediation, Diameter Routing Agent (DRA), Policy Control Rules Function (PCRF), Policy Function (PCF), as well as any non-standardized real-time or batch transactional data flow across wireless and wireline networks.

These capabilities can be used to great effect in decoupling operational systems from the network. They break operational data silos caused by point-to-point integrations through the ability to feed multiple systems with the relevant data from across the network assets. This approach also makes it much easier to de-risk and limit the impact on surrounding systems of network and IT migrations.

These modular and multi-faceted capabilities mean the lifespan of existing BSS systems can be extended, preserving the significant investments CSPs have made. For instance, CSPs can stand up a Charging Function (CHF) in front of an existing Online Charging System (OCS) to support a 5G standalone core without having to deploy a full Convergent Charging System (CCS) in lockstep with the 5G network deployment.

Results

A future-proof data management architecture

With our solution, CSPs can orchestrate any type of data flows and manage multi-vendor environments. The benefits include the ability to:

  • Leverage a single layer to manage batch and real-time data feeds across systems and organizational domains such as billing, operations, analytics and revenue assurance.
  • Preserve and leverage existing BSS systems in a 5G roll-out, avoiding risky big-bang migration projects.
  • De-risk migration projects by containing the impact of the change, limiting the impact to surrounding systems (network interface changes are transparent to BSS/OSS systems, and vice-versa).
  • Off-load processes such as rating and balance management, so they are not overwhelmed with ever growing data volumes.
  • Enable partner ecosystems through the ability to extract and expose the right network data for use cases such as MVNOs, roaming, and B2B2X partnership models.
  • Handle non-standardized integration patterns for billing and operations.

Ultimately this gives CSPs the agility to cope with evolving business requirements and to grow, modify or replace service infrastructure without impacting revenue management processes.

Industry highlights

DigitalRoute’s software is used across industries, from telecommunications to transport. Usage data from these industries comes in many formats and from many different systems. We can handle all of them.

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Software as a service

As SaaS companies rapidly migrate from pure subscription to usage models, usage data is a key factor in their success. If you can control your usage data, you can turn it into revenue, grow faster and increase value.

Software-as-a-service

Media and entertainment

Understand precisely how, when, and where your services are used so you can tailor experiences and bundle content to meet and exceed your customers’ expectations.

Media and entertainment

Telecommunications

Our industry-leading products are used by CSPs for billing mediation, charging, OSS mediation, policy and routing control. Learn how DigitalRoute can help you get ready for new opportunities in the cloud, 5G and private networks.

Telecom

Our solutions for your business

Prevent revenue leakage

 

Grow your revenue by eliminating leakage. When you offer digital services, your revenue depends on accurate, automated data processing.

Revenue leakage

Topics covered:

  • Revenue
  • Digital services
  • Data processing
  • Charging
  • Billing
Tailor user experiences

 

Accelerate growth by upselling and improving customer experiences. With detailed insights on customer behavior, you can offer upsells at the right time and reduce churn.

Tailor user experiences

Topics covered:

  • Customer behavior
  • Business intelligence
  • Customer experience
  • Churn
  • Analytics
Create new business models

 

Switch to subscription and consumption-based business models. New business models help you grow revenue faster, but you must tackle the data challenges first.

Create new business models

Topics covered:

  • Subscriptions
  • Consumption
  • Data processing
  • Revenue
  • Customer experience
Understand service consumption

 

Verify your customers can access only the services they are entitled to. Failure to track and enforce entitlements can lead to revenue leakage and missed upsell opportunities.

Service consumption

Topics covered:

  • Customer usage
  • Entitlements
  • Revenue
  • Upselling
  • Customer service
Streamline partner settlements

 

Ensure accurate revenue allocation to internal and external partners. Get a faster, automated solution to allocating revenue to partners and internal organizations.

Partner settlements

Topics covered:

  • Revenue allocation
  • Settlements
  • Audit trail
  • Automation
  • Reconciliation
Improve billing efficiency

 

Simplify billing by consolidating data from diverse financial systems. Connect data from all of your financial systems to invoice faster and lower operational costs.

Billing efficiency

Topics covered:

  • Financial systems
  • Invoicing
  • Legacy systems
  • Silos
  • Cash flow
Monetize 5G services

 

Generate new revenues from B2B and B2B2X service innovation. The advances of 5G will spark an evolution in business models, including new partnerships and services.

5G monetization

Topics covered:

  • B2B and B2B2X
  • Data orchestration
  • Partner settlements
  • Charging metrics
  • Usage data
Take control of usage data

 

Communications service providers must manage 3GPP and non-3GPP data flows from multiple generations of networks into their operational systems, while also preparing for 5G business models. The solution? Decouple the network from BSS/OSS stacks to take control of your network data.

Usage data

Topics covered:

  • BSS/OSS
  • 3GPP data
  • 5G business models
  • Mediation
  • Charging

Powering businesses with real-time data 

Accurate, on-time usage data boosts every aspect of your business: finance, IT, operations and customer service. 

Making sense of data across industries 

From telecoms to transport, we’re in every industry where precise usage data records matter to the bottom line.

Want record-breaking growth?

Usage data has powered companies like Amazon, Spotify and Airbnb to eye-popping growth rates. Learn how to get the most out of yours.

The telco race for B2B revenue

Telcos are targeting B2B services as a major source of future revenue. Learn about the four types of players involved and why usage data is key.

Bringing partner applications to the edge with Google Cloud

DigitalRoute will provide its solution on Google Cloud to collect usage information from edge services and network elements and prepare it for billing, partner settlement or any other form of monetization.