DigitalRoute + SAP = Enablement of Service Innovation for New Business Models

SAP Convergent Mediation

SAP® provides a best-in-class portfolio of databases, information management solutions, analytic tools and analytic applications.

Enterprises that report a big gap between the availability of Big Data and their ability to analyze it for insights

Source: SAP Performance Benchmarking

The strategic relationship between DigitalRoute and SAP enables SAP to resell DigitalRoute’s platform and provide support for their global customer base. This means SAP customers can incorporate SAP Convergent Mediation as an enabler for a data architecture based on the SAP HANA platform with any High Performance Application, such as components of the SAP Customer Engagement Intelligence or the SAP Infinite Insight solution. This enables a broad range of new analytic applications that uses both OSS and BSS data.

In addition, SAP Convergent Mediation by DigitalRoute enables customers to monetize their events with BRIM, the Billing and Revenue Innovation Management suite.

SAP Convergent Mediation

Simplify usage collection across operational platforms.

SAP Convergent Mediation

SAP software for SAP Convergent Mediation enables a standardized approach to data mediation. With flexible workflow functionality, service providers can collect data from a wide range of network technologies.

Expect cloud computing to improve flexibility and agility for increased business advantage

Source: SAP Performance Benchmarking

Software filters, transforms and consolidates data feeds into required formats before routing it to applications such as billing, fraud management, service assurance and business analytics solutions. Supporting both real-time and batch processing, the solution provides a single platform for all mediation activity, reducing the number of integration points required to manage data across networks. Its hardware-agnostic mediation platform eliminates the need for multiple, disparate solutions and significantly reduces costs. The user interface with intuitive drag-and-drop features allows for easy in-house configuration and response to new market challenges with very short turnaround times.


SAP convergent mediation software is now also deployable as a cloud service, enabling high availability and dynamic, elastic scaling to take full advantage of both private and public cloud environments.


End-to-end Solution: Network Analytics

Gain deep insight into Network activities to optimize customer experience and operations

Communications service providers need to manage hundreds of millions, and often billions, of network events per day to deliver services. Harnessing this information flow is of huge value to them to enhance their network operations, detect fraud or improve customer experience. SAP can help telecom service providers to make the most of this large volume of data thanks to a combination of organic and partner solutions well suited to the Network world.

End-to-end Solution: Billing and Revenue Innovation Management

Monetizing service-based businesses with flexible pricing and enhanced cash collection

How can companies differentiate themselves when multiple providers are all offering the same service? By adapting their pricing models faster than the competition. To do so, companies must have the ability to make pricing model changes in hours and days, not weeks and months. What’s more, companies must be able to bring partner solutions and reseller partners into multi-sided business models; revenue capture and revenue share processes must be interlinked to ensure transparent win-win relationships. Lastly, it's critical to ensure that business scales at low TCO. To do this, companies' back-offices must handle the order-to-cash process with reliable, automated processing through every step – from order capture, to pricing, billing, revenue share, collections, financial customer care, revenue recognition, and analytics. SAP solutions for the consume-to-cash process allow this kind of business flexibility while ensuring reliable operations.


About DigitalRoute

DigitalRoute has been providing new approaches to enterprise data management since 1999. Its software platform offers high throughput and provides a unique degree of user configurability, processing all usage and statistical data extracted from the networks, including both billable and non-billable events. This means customers gain greater cost efficiencies, improved times-to-market for new service offerings, the ability to monetize any data, and the means to enhance end-customer satisfaction. DigitalRoute makes network events available to the right systems in the right formats in the most appropriate volumes at the required times, without losing a single bit. This is the foundation from which multiple, mission-critical use-cases can be addressed in the areas of Online Control and Data Processing.

Over 300 leading companies worldwide actively use DigitalRoute technology to meet their data management needs, including a number of OEM partners who use our platform as a central part of their own offerings. DigitalRoute is built on the core values of Expertise, Open- Mindedness and Commitment. DigitalRoute is a venture-backed, privately held company with a turnover of 30m EUR in 2013 and a record of profitability since 2005. With close to 200 employees, the company is headquartered in Stockholm, Sweden with regional offices in Gothenburg, Atlanta, and Kuala Lumpur.