Data for subscriptions

With full control of your usage data, you can launch subscription and consumption-based models faster. With real-time data processing, you can also bill for new products and services instantly and recognize revenue as soon as your services launch.

You can also offer develop new services based on actual customer behavior, focusing on the most successful offerings. You can grow revenue by charging for different levels of usage, and you can communicate with customers in real time about how their consumption is affecting their costs.

Since our solution processes usage data automatically, with built in error-correction capabilities, you can prevent lost data, and therefore lost revenue. The solution ensures that all transactions are fully auditable and transparent. This enables you to provide accurate partner settlements, prevent disputes, and prove that regulations are followed.

By tracking and enforcing entitlements in real time, you can provide better customer service. Your customers can check their usage in real time (no bill shock), and you can offer them an upsell in real time just before they reach their usage limits (“would you like to purchase more?”).

Your sales teams and customer representatives also won’t leave revenue on the table when customers exceed their limits. The automated process avoids a lot of manual outreach and negotiations work. You can also offer services to reach new customer segments where prepayment is important, such as young people with no credit history or high-risk users and markets.

With automated revenue sharing and settlement processes, and a strong audit trail, you can be confident that you are paying or invoicing your partners the correct amount. Instead of manual reconciliation work, you can focus your time and resources on more important activities.

Your partner relationships also grow stronger, as partners receive timely and correct settlements. In addition, your automated process makes onboarding new partners simpler and faster.

DigitalRoute has helped companies across industries solve this complex problem. We commissioned Forrester Consulting to study how five of our customers have benefitted from our solution in industries such as software, telecommunications, railway operations and inflight entertainment.

Forrester found that when companies implemented our solution, they reduced their average time-to-invoice by 80%, reduced maintenance activities by 60%, and reduced hardware and operational running costs by 65%. DigitalRoute also detected revenue leakage amounting to 10% of operating income.