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Use casesGlossary
A glossary of terms for understanding the language of everything usage or subscriptions.
- 5GIn telecommunications, 5G is the fifth generation of cellular netw...
- 5Ws and HA framework for information gathering and problem solving. The 5Ws...
- Annual Recurring Revenue (ARR)The predictable and ongoing annual income generated from subscript...
- Anything-as-a-Service (XaaS)A collective term that refers to the delivery of anything (i.e. pr...
- Application Programming Interface (API)A software intermediary that allows different programs or applicat...
- ARPU (Average Revenue Per User)It is a measure of the average amount of revenue generated by each...
- Batch processingThe collecting of high-volume data from a specific time interval a...
- BillingThe process of invoicing and collecting payment for goods or servi...
- Billing MediationBilling mediation is a process that involves the collection and tr...
- Churn rateThe percentage of customers who stop using or does not renew their...
- Cloud computingThe delivery of computing services, such as storage and processing...
- Communication Service Provider (CSP)Companies that provide communication and other information-related...
- Consumption-based pricingA pricing model where customers are billed based on their actual ...
- Customer Acquisition Cost (CAC)The costs associated in acquiring a new customer, which includes ...
- Customer Data Platform (CDP)A software that collects and manages customer data beyond the sa...
- Customer experience (CX)The interactions and touchpoints that customers have with a compan...
- Customer LIfetime Value (CLV/CLTV)The anticipated total value a customer will generate throughout th...
- Customer Retention Cost (CRC)The expenses associated with retaining existing customers and pr...
- Data AggregationData aggregation refers to the process of collecting and combining...
- Data collectionThe gathering and accumulating of raw information from various sou...
- Data ComplexityThe intricacies of data, which affects its usability, especially w...
- Data DeduplicationThe removal of duplicate or redundant data from a dataset.
- Data IntegrationThe combining and unifiying of data from different sources to prov...
- Data integration toolsSoftware-based tools that enable organizations to access, integrat...
- Data managementThe process of collecting, processing, organizing, and maintaining...
- Data management platform (DMP)A tool that centralizes the ingestion, processing, organization, a...
- Data maturityThe level of readiness and sophistication of an organization in ...
- Data orchestrationThe automated coordination and management of data workflows to ens...
- Data siloAn isolated data storage or data management infrastructure that's ...
- Data throttlingIn telecommunications, it is the intentional slowing down of the i...
- Data validationThe procedure of ensuring the accuracy and integrity of source dat...
- Deferred revenueIncome received in advance but not recognized as revenue until the...
- Dirty dataData that is innacurate, incomplete, or inconsistent.
- DunningThe methodical process of collecting overdue payments from custom...
- ETL Tools (Extract, Transform, Load)Software programs used to extract raw data from various sources, t...
- Hybrid pricingA pricing model that combines elements of different pricing strate...
- Internet of Things (IoT)Interconnected hardware devices with sensors that collect and exch...
- iPaaS Solutions (Integration Platform as a Service)A set of automated, cloud-based solutions that facilitate the inte...
- Legacy systemOlder and outdated technology, method, or program that is still in...
- Mobile Virtual Network Operator (MVNO)A company that provides mobile or communications services using ne...
- Monthly Recurring Revenue (MRR)The predictable monthly revenue that's generated from subscription...
- Net Revenue Retention (NRR)Net revenue retention is a metric that measures a company’s abil...
- Network Data Analytics Function (NWDAF)In telecommunications, it is a 3GPP standard method for collecting...
- Outcome-based pricingA pricing model where customers are billed based on the outcomes o...
- Partner settlementThe process of splitting revenue or expenses among business partne...
- Pay-as-you-go (PAYG)A pricing model where customers are billed based on their actual u...
- Payment ReconciliationAn accounting process of matching and balancing financial records ...
- PaywallA barrier that restricts access to certain online content until a ...
- Predictive maintenanceThe use of technologies such as data analytics or AI to evaluate o...
- Price sensitivityThe degree to which customers respond to changes in pricing.
- Product-led growth (PLG)A business growth strategy where a company's products are the main...
- Quote-to-cash (Q2C)The end-to-end processes involved in a sales cycle.
- Real-time dataData or information delivered immediately after collection.
- RebillingThe issuing of a new and adjusted billing document to replace an o...
- Recurring BillingRecurring billing involves charging a customer at regular interval...
- Retention rateThe percentage of customers or users who continue to use a product...
- Revenue attributionThe process of assigning credit or identifying the source of a par...
- Revenue leakageRevenue that a company has earned but was unable to collect due to...
- Revenue splitThe division of revenue among different parties, such as business ...
- Service BundlingOffering multiple products or services together as a package to cu...
- Service consumptionThe utilization of services by customers or users, often with cert...
- Service monetizationThe process involved in generating revenue from services offered.
- ServitizationThe transition from a product-centric business mondel to one that ...
- Smart leasingLeasing arrangements that incorporate smart technologies for monit...
- Smart meterA device that measures and records the consumption of utility reso...
- Software-as-a-Service (SaaS)A software licensing and delivery model in which applications are ...
- Subscription fatigueThe feeling of frustration and overwhelm caused by the number of s...
- Subscription ModelsRevenue models and pricing strategies in which customers are charg...
- Subscription PricingA pricing model and strategy used for subscription-based products ...
- Subscription pricing modelA pricing strategy based on recurring payments for ongoing access ...
- System integrationThe process of bringing together different software and/or hardwar...
- Time-based billingA pricing model that is based on the amount of time a service is u...
- Unit Test FrameworkA tool or framework for testing individual units of source code wi...
- Usage DataUsage data refers to information collected from the monitoring and...
- Usage data managementThe process of collecting, organizing, analyzing, and distributing...
- Usage MeteringUsage metering refers to the systematic and continuous process of ...
- Usage-based pricingUsage-based pricing is a pricing structure where customers pay for...
- User adoption rateA SaaS metric that refers to the number of users or customers that...