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Use casesBusiness Operations Teams
Tired of hesitant decision making because of foggy customer insights? By leveraging usage data, Product and Customer Success teams improve user experience, drive innovation, optimize resource allocation, and grow overall business performance faster and more confidently.
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Accelerate new business model creation
DigitalRoute manages the data complexity of subscription businesses with off-the-shelf functionality to enable faster time-to-market of new models like usage-based pricing, pre-paid bundles and entitlements to increase market share.
Prevent customer churn
Poor user experience and lack of feature adoption are indicators of customers churning. By understanding service consumption from insights, businesses can leverage granular usage detail to enable up-sell, cross-sell and churn prevention.
Boost customer experience
Too many product development teams lack insights into customer usage patterns and preferences. With usage data, DigitalRoute delivers the contextual awareness needed to proactively identify areas of improvement in your products.
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