Improve your profit marginsAccelerate business growth with our revenue and usage data management software

Usage data is at the core of all subscription-based services, empowering business model innovation and revenue growth.

Simplify and accelerate your transition to a XaaS business with the only software that transforms usage data from any source into revenue-generating information and actionable insights … at scale.

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Run a better subscription business

One platform for managing all your usage, revenue, and subscription data

Usage Data Collection

Usage and Revenue Data Management

Integrates with and collects raw usage data from any product, service system, network architecture, or protocol, and normalizes them into a consistent structure that is understood and used by other components.

  • Extensive protocol and data format support, legacy, or modern ones alike
  • Seamless integration with partners’ relevant systems
  • Identifies and corrects data gaps and errors
  • Fills in missing information by interfacing with other systems
  • All mediation capabilities delivered
  • Zero data loss even for real-time usage-based services
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Usage Metering

Usage Metering

Tracks customer usage in real-time to facilitate accurate, fair, and transparent billing, and provides insights about service usage.

  • Applies business logic and customer/partner entitlements to the data
  • Correlates/binds usage data to customer profiles
  • Output to billing, auditing, marketing, CRM, CDP, BI, ERP systems, and more
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Usage Intelligence

Usage Intelligence

Provides valuable insights and actionable information that empowers product, pricing, and user experience optimization, revenue management, security and compliance, and more.

  • Real-time insights for fast and confident business decisions
  • Reduce churn, identify potential issues, and allocate resources according to usage patterns
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Usage by DigitalRoute™ is your best bet to unlock the value of your usage data so you can:

  • Prevent revenue leakage

    Grow your business by eliminating revenue leakage. When you offer digital services, your revenue depends on accurate, automated data processing.

    With DigitalRoute’s built-in auditing, validation and error-correction capabilities, you can capture revenue leakage and stop dirty data from flowing through your systems. Your customers get accurate bills, and you can grow your revenue faster.

    As one of our customers put it: “Implementing DigitalRoute helped us to identify occurrences where the data getting processed into our systems was being dropped, and where exemption rules were wrongly applied. We were previously unaware of these issues which were resulting in up to 15% to 20% of revenue leakage!”

    Learn more
  • Create new business models

    Switch to subscription and consumption-based business models. New business models help you grow revenue faster, but you must tackle the data challenges first.

    With full control of your usage data, you can launch subscription and consumption-based models faster. With real-time data processing, you can also bill for new products and services instantly and recognize revenue as soon as your services launch.

    You can also offer develop new services based on actual customer behavior, focusing on the most successful offerings. You can grow revenue by charging for different levels of usage, and you can communicate with customers in real time about how their consumption is affecting their costs.

    Since our solution processes usage data automatically, with built in error-correction capabilities, you can prevent lost data, and therefore lost revenue. The solution ensures that all transactions are fully auditable and transparent. This enables you to provide accurate partner settlements, prevent disputes, and prove that regulations are followed.

    Learn more
  • Understand service consumption

    Verify your customers can access only the services they are entitled to. Failure to track and enforce entitlements can lead to revenue leakage and missed upsell opportunities.

    By tracking and enforcing entitlements in real time, you can provide better customer service. Your customers can check their usage in real time (no bill shock), and you can offer them an upsell in real time just before they reach their usage limits (“would you like to purchase more?”).

    Your sales teams and customer representatives also won’t leave revenue on the table when customers exceed their limits. The automated process avoids a lot of manual outreach and negotiations work. You can also offer services to reach new customer segments where prepayment is important, such as young people with no credit history or high-risk users and markets.

    Learn more
  • Streamline partner settlement

    Ensure accurate revenue allocation to internal and external partners. Get a faster, automated solution to allocating revenue to partners and internal organizations.

    With automated revenue sharing and settlement processes, and a strong audit trail, you can be confident that you are paying or invoicing your partners the correct amount. Instead of manual reconciliation work, you can focus your time and resources on more important activities.

    Your partner relationships also grow stronger, as partners receive timely and correct settlements. In addition, your automated process makes onboarding new partners simpler and faster.

    Learn more
  • Improve billing efficiency

    Improve your billing efficiency by consolidating data from diverse financial systems. Connect data from all of your financial systems to invoice faster and lower operational costs.

    DigitalRoute has helped companies across industries solve this complex problem. We commissioned Forrester Consulting to study how five of our customers have benefitted from our solution in industries such as software, telecommunications, railway operations and inflight entertainment.

    Forrester found that when companies implemented our solution, they reduced their average time-to-invoice by 80%, reduced maintenance activities by 60%, and reduced hardware and operational running costs by 65%. DigitalRoute also detected revenue leakage amounting to 10% of operating income.

    Learn more

With DigitalRoute’s built-in auditing, validation and error-correction capabilities, you can capture revenue leakage and stop dirty data from flowing through your systems. Your customers get accurate bills, and you can grow your revenue faster.

As one of our customers put it: “Implementing DigitalRoute helped us to identify occurrences where the data getting processed into our systems was being dropped, and where exemption rules were wrongly applied. We were previously unaware of these issues which were resulting in up to 15% to 20% of revenue leakage!”

Learn more

With full control of your usage data, you can launch subscription and consumption-based models faster. With real-time data processing, you can also bill for new products and services instantly and recognize revenue as soon as your services launch.

You can also offer develop new services based on actual customer behavior, focusing on the most successful offerings. You can grow revenue by charging for different levels of usage, and you can communicate with customers in real time about how their consumption is affecting their costs.

Since our solution processes usage data automatically, with built in error-correction capabilities, you can prevent lost data, and therefore lost revenue. The solution ensures that all transactions are fully auditable and transparent. This enables you to provide accurate partner settlements, prevent disputes, and prove that regulations are followed.

Learn more

By tracking and enforcing entitlements in real time, you can provide better customer service. Your customers can check their usage in real time (no bill shock), and you can offer them an upsell in real time just before they reach their usage limits (“would you like to purchase more?”).

Your sales teams and customer representatives also won’t leave revenue on the table when customers exceed their limits. The automated process avoids a lot of manual outreach and negotiations work. You can also offer services to reach new customer segments where prepayment is important, such as young people with no credit history or high-risk users and markets.

Learn more

With automated revenue sharing and settlement processes, and a strong audit trail, you can be confident that you are paying or invoicing your partners the correct amount. Instead of manual reconciliation work, you can focus your time and resources on more important activities.

Your partner relationships also grow stronger, as partners receive timely and correct settlements. In addition, your automated process makes onboarding new partners simpler and faster.

Learn more

DigitalRoute has helped companies across industries solve this complex problem. We commissioned Forrester Consulting to study how five of our customers have benefitted from our solution in industries such as software, telecommunications, railway operations and inflight entertainment.

Forrester found that when companies implemented our solution, they reduced their average time-to-invoice by 80%, reduced maintenance activities by 60%, and reduced hardware and operational running costs by 65%. DigitalRoute also detected revenue leakage amounting to 10% of operating income.

Learn more

Usage by DigitalRoute™ designed to unlock the value of usage data for diverse business teams

Finance

Finance Teams

Spending too much time on daily manual interventions? With Usage by DigitalRoute™ you improve billing performance and accuracy, streamline revenue recognition and sharing, and secure profitability with revenue assurance measures.

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IT

IT Teams

Struggling to capture the right data from all your sources? With Usage by DigitalRoute™, you simplify data management and easily scale your data processing capabilities while ensuring data security and compliance.

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Business Operations

Business Operations Teams

Is your current churn rate stifling your growth? With Usage by DigitalRoute™ you collect holistic, accurate, and audited data to make faster business decisions on your product offering and pricing strategies with more confidence.

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Want record-breaking growth?

Usage data has powered companies like Amazon, Spotify and Airbnb to eye-popping growth rates.

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