Powered by DigitalRoute
What we do
Our software automatically processes any type of data about customer usage. This means you can speed up invoicing, improve customer experiences, prevent revenue leakage, and reduce time spent on IT maintenance.
“DigitalRoute’s platform allowed us to accelerate our invoicing process from weeks to days!”
Make your IT maintenance activities 60% more efficient with automated data processing.
Over a 3-year period and payback in less than 6 months, according to Forrester.
For one SaaS customer, over a 5-year period, after deploying our software.
Discover how accurate, real-time data can power your business
Solve billing challenges related to SaaS and offer new services with usage data management.
Deliver new services, launch innovative business models, and form new partnerships.
Monetize usage data to accelerate revenue and innovation with automated error correction and granular data control.
Powering businesses with real-time data
Accurate, on-time usage data boosts every aspect of your business: finance, IT, operations and customer service.
Get up-to-date insights on industry trends and opportunities
Mastering the business of subscriptions
What’s wrong with flat-rate subscription models? Customers pay the same rate, regardless of how much they use the service. As their usage increases, your costs go up, but not necessarily your revenue. Time for you to pivot to usage- based pricing.
Is your business shifting to a flexible consumption model known as Anything as a Service (XaaS)? Your organization needs full control of the data that tells you how customers use your services. Learn more about how to supercharge your business in this ever-changing business landscape.
What is DigitalRoute Usage Engine?
Our software was originally designed to enable telecoms to bill customers based on usage. Today it is also used by enterprises to enable usage-based billing, consolidate financial systems, and automate quote-to-cash processes. DigitalRoute Usage Engine collects usage data from multiple sources, processes that data according to rules, binds the data to a user ID, then creates a clear record for billing and other business systems.
What makes our software unique?
Unlike most integration platforms, our products are purpose-built to bridge operational, business and finance systems. This means you can take operational data into your financial systems with confidence. Our software has built-in error correction, so that no data, and therefore no revenue, is lost. It also enables bidirectional data flows, so you can manage service consumption and entitlements in real time. It also automates data processing, speeding up your invoicing processes and reducing IT maintenance.
Is DigitalRoute Usage Engine a billing system?
No, Usage Engine is not a billing system. Instead, it acts as a real-time, transactional processing engine for usage data within complex billing and financial systems. The three main components of our software our mediation (data processing), usage management (assigning the data to users), and entitlements (the rules about usage).
What’s the difference between the Usage Engine and MediationZone?
Our entire product portfolio is called Usage by DigitalRoute. Within our portfolio, we offer three products that represent three different deployment options: MediationZone, an on-premise solution; Usage Engine Private Edition, for customers using cloud-native technologies in a private cloud; and Usage Engine Cloud Edition, our serverless SaaS for processing usage data from the public cloud.
What is usage data?
The term “usage data” – which is sometimes called “event data” – refers to any data about how a product or service is used. Think of usage data like an event log that tracks predetermined units of measurement. For example, usage data can provide information about computing or communications resources (like data and connectivity), physical telemetry (like distance travelled), product consumption (like materials, ingredients and chemicals), and service utilization (like licenses, software features and support).
How does DigitalRoute Usage Engine fit into my ecosystem?
Think of our software as a barrier that protects your internal financial systems from the external data coming in. It can take any volume of data, from any device or system, and turn it into a clean record for your order-to-cash process. Today we partner with leading technology providers and system integrators, such as SAP, Salesforce, NEC, Netcracker, Accenture, Deloitte, and more. As more businesses move to the cloud, we are rapidly partnering with leading cloud providers and ecosystem builders like Amazon, Google and Microsoft.
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