Vocus Retail leverages DigitalRoute’s software to enable BSS migration to AWS
Transformation Lead, Vocus Retail
Vocus Group Limited (ASX: VOC) is Australia’s specialist fiber and network solutions provider, connecting all mainland capitals with Asia and the USA. Vocus Retail, a division of Vocus Group, provides communications services to businesses and consumers in Australia. Vocus Retail has three main brands – Dodo, iPrimus and Commander – targeting different segments.
Vocus Retail selected DigitalRoute as a key partner in migrating its BSS to the AWS cloud. DigitalRoute implemented its software to process usage data for Vocus Retail services, enabling the new billing stack to operate in the cloud. The software, hosted in the AWS cloud, ensures that usage data is collected, processed, and delivered in real-time to the correct BSS application.
Vocus Retail’s legacy business support systems (BSS) were hosted on-premises, heavily customized and operated separately for each brand. This led to inflexibility, extra complexity, and unacceptable time-to-market. Vocus Retail decided to launch a BSS cloud transformation project called One Platform to overcome these challenges.
DigitalRoute’s software acts as the single usage gateway to collect, decode, map, normalize and enrich usage events from the Vocus network and its partner network. The processed data is sent to billing and to a data warehouse for further data reporting and analytics.
“We selected Digital Route as a key technology partner to modernize and simplify our technology infrastructure,” says Shehraz Ishak, Transformation Lead, Vocus Retail. “DigitalRoute shares in our ambition of delivering digital-first experiences in our platform transformation.”
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