For utilities and energy businesses, there’s power in data. DigitalRoute provides a purpose-built solution for managing and monetizing metering data.
Today’s energy consumers won’t just take what they’re given. They want access to more efficient and customizable services, as well as fair and transparent pricing.
To stand out, digital utilities challengers have to get closer to what people want. Getting there requires granular visibly and control of accurate metering data.
For over 20 years, DigitalRoute has supported global enterprises and telecom operators and with a purpose-built solution for managing metering and usage data at scale. By delivering a golden record of data related to service usage, DigitalRoute helps make data actionable across the entire organization.
DigitalRoute’s Usage Engine helps some of the biggest names in manufacturing solve data management challenges related to internal efficiency and customer offerings. Our software automatically processes data about service usage – at any scale and from any device.
Want to see why industry leaders choose Usage Engine? Get in touch with one of our usage data experts.Get in touch
There are many ways to manage service usage data, but DigitalRoute provides the only battle-proven solution on the market today. Take a closer look at how we stack up to other solutions.
When you charge customers based on usage, you must aggregate metering data over time. That requires state management, something most iPaaS solutions cannot do.
ETLs are designed for bulk data transfer scenarios, such as disaster recovery, database backups and data warehousing. But adapting them for usage billing can come at a high cost.
A homegrown solution for usage billing may seem fast and low-cost at first, but over time, it can take a lot of work to maintain and can hinder your potential to scale.
DigitalRoute Usage Engine is purpose-built to tackle the data challenges associated with usage-based billing. This means the IT team has more time for strategic work that creates value for your business.
DigitalRoute Usage Engine captures, validates, aggregates, and enriches usage data with high levels of automation. DigitalRoute can process any volume of data and deliver clean records to operational, business and finance systems, in real time.
Data for billing
Offering fair and transparent pricing can be a key differentiator for software businesses. DigitalRoute provides an ideal complement to enterprise-grade billing solutions where flexibility, scalability and full auditability are critical.
With built-in error correction and an audit trail, DigitalRoute ensures that no data, and therefore no revenue is lost. In addition to processing data, the solution can also send data back to devices and systems to support stronger customer relationships.
Data for CX
Digitalization can bring you closer to your customers, but only if you can understand exactly how people are using your services. DigitalRoute delivers a golden record of metering data that helps predict user behavior, while supporting cross-selling and product development.
DigitalRoute Usage Engine provides clean “fuel” to power product-led growth. With a foundation of more accurate and detailed insights into the customer, utilities can take new offerings to market faster and monetize services more effectively.
Data for growth
Like so many industries, ecosystems are the future of utilities. In order to deliver the customizable service bundles that customers want, utilities are working with a wider array of specialized partners.
DigitalRoute supports integration between transactional systems, and ensures records are processed once and only once. With automated revenue sharing and settlement processes, and a strong audit trail, you gain the agility to easily add new partners and new markets.
As you expand your digital portfolio and partner ecosystems, managing service usage data will become increasingly important. Our team is happy to discuss your objectives and help you create a strategy and get the most from your digital services.Schedule an advisory session