by Thomas Igou | Oct 26, 2023 | blog
Defining SaaS Churn Rate Churn rate is a metric that quantifies customer attrition for SaaS companies. Put simply, it represents the rate at which customers discontinue their subscription or cease using your SaaS product. Calculated as a percentage of the total...
by Rai Poquiz | Oct 20, 2023 | blog
IntroductionIn the 20+ years that DigitalRoute has been in business, we have collaborated closely with and provided solutions for countless billing managers who oversee the billing and invoicing processes in the most complex of business environments. Since the very...
by Thomas Igou | Oct 12, 2023 | Press releases
Introducing Usage Metering by DigitalRoute The most capable metering solution now available to enterprises with usage-based or hybrid business models. Stockholm, Sweden — October 12, 2023 The industry’s most capable Usage Metering solution – the new standard for...
by Rai Poquiz | Oct 12, 2023 | blog
IntroductionUnderstanding and harnessing the potentiality of metrics has become nothing short of essential. I say “potentiality” because their full potential can only be beneficial when grasped and properly utilized. For SaaS businesses, metrics serve as the compass...
by Thomas Igou | Sep 26, 2023 | Press releases
Complexity challenges of pandemic hangover could lead to SaaS hysteria Stephen Hateley, DigitalRoute’s Head of Partner & Product Marketing, was featured in ComputerWeekly. As originally published Sept. 11, 2023 on ComputerWeekly… The deployment of...
by Thomas Igou | Sep 26, 2023 | Press releases
How to increase prices without losing customers Demed L’Her, DigitalRoute’s CTO, was interviewed for a feature on Croner-i. As originally published on Sept. 21, 2023 on Croner-i With the cost of raw materials and shipping showing no sign of reducing, many...
by Rai Poquiz | Sep 21, 2023 | blog
IntroductionBusinesses are increasingly relying on data to make informed decisions and drive growth. One key aspect of data management is metering, which plays a vital role in understanding how resources are utilized. By capturing and analyzing usage data, businesses...
by Stephen Hateley | Sep 13, 2023 | blog
IntroductionThe onset of each new generation of cellular network technology, like the transition from 3G to 4G, has traditionally been accompanied with excitement primarily surrounding enhancements in speed and bandwidth capabilities, however, it lacked true...
by Thomas Igou | Aug 31, 2023 | blog
Understanding the Concept of Recurring Billing Recurring billing, as the name suggests, involves charging customers for products or services on a recurring basis. Instead of making a one-time payment, customers agree to pay a fixed amount at regular intervals,...
by Rai Poquiz | Aug 24, 2023 | blog
Subscription Pricing Models on the Rise The shift towards a subscription pricing model is picking up pace. As it should. Subscriptions give businesses and their customers more flexibility. And when you master its underlying currency that is customer usage data – a...
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