LG U+ Selects DigitalRoute for Billing Mediation - DigitalRoute

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Press Release

LG U+ Selects DigitalRoute for Billing Mediation

September 1, 2018
    by Renée Strömberg

    LG U+, a total telecommunication service provider formed by the merger of three companies, LG Telecom, LG Dacom and LG Powercom in Korea, has selected DigitalRoute, the leading provider of data integration solutions globally, to replace the mediation components of its BSS infrastructure.

    In the process, LG U+ will leverage DigitalRoute’s unique Usage Management extension. The Korean company expects to both reduce its IT operating costs and increase the efficiency and effectiveness of its BSS by leveraging the functional advantages delivered by DigitalRoute’s highly flexible technology.

    LG U+’s decision to upgrade its legacy mediation was driven in part by its need to address the real-time rating challenges that are provided by DigitalRoute’s Usage Management functionality. In addition, the company planned a wider BSS transformation which would simultaneously both enhance the performance of and reduce TCO in its legacy stack.  Mediation is widely recognised as the starting point in a drive towards a leaner, open source BSS.

    The initial phase of the LG U+ project will see DigitalRoute replace all legacy mediation assets at LG U+ and implement Usage Management for Bill Shock prevention and real-time Quality of Service control.  The second phase of the project, due to commence next year, will include online mediation and the replacement of LG U+'s fixed-line systems.

    DigitalRoute’s MediationZone technology, which was selected after a review of a number of alternative approaches, is already the standard for mediation within Korea.  LG U+ was quickly able to conclude after a Proof of Concept that its Usage Management offering would add value and meet the company’s specific aim of achieving a “lean rating” approach.

    To deliver the LG U+ solution, DigitalRoute partnered with Forelink, an in-region professional company dedicated to software development and Information Technology services and LG CNS, a subsidiary of LG Corporation that provides IT services.

    Commented Cho Joon-soon, CIO, LG U+, “LG U+ selected DigitalRoute for its outstanding mediation products and unique usage management extension. With DigitalRoute's innovative approach, we will confidently offer significant cost benefits to customers and reinvent new business.”

    Added Johan Bergh, CEO, DigitalRoute, “we are delighted to add LG U+ to the DigitalRoute customer family and also to extend our footprint in the APAC region, a geography in which we are now making rapid advances. The value that MediationZone brings to Communications Service Providers is, as LG U+ have identified, the foundation of important IT transformation projects, and its impact on both costs and performance is considerable.”


    About DigitalRoute

    DigitalRoute has been providing new approaches to data integration and management since 1999. Its technology offers high throughput and provides a unique degree of user configurability, processing all usage and statistical data extracted from the networks, including both billable and non-billable events. This means customers gain greater cost efficiencies, improved times-to-market for new service offerings, the ability to monetize any data, and the means to enhance end-customer satisfaction. DigitalRoute makes network events available to the right systems in the right formats in the most appropriate volumes at the required times, without losing a single bit. This is the foundation from which multiple, mission-critical use-cases can be addressed in the areas of Billing Mediation, OSS Mediation, Online Control and Enterprise Data Processing.

    Over 350 leading companies worldwide use DigitalRoute technology to meet their data management needs, including a number of OEM partners who use our platform as a central part of their own offerings. DigitalRoute is built on the core values of Expertise, Open-Mindedness and Commitment. With close to 200 employees, the company is headquartered in Stockholm, Sweden with regional offices in Gothenburg, Atlanta and Kuala Lumpur. DigitalRoute is a venture-backed, privately-held company.