DigitalRoute Technology - Customer Centric data Integration

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Customer-Centric Data Integration

We are the industry leaders in Customer Centric Data Integration.

The technology behind consumption-based commerce may sound like a radical departure from current data and payment systems. But one industry has been using this model for years: telecommunications operators.

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DigitalRoute - Every Bit Counts

Since the early days of mobile networks, operators have needed to monitor everything happening in their environments, associate specific behaviour (calls, texts, apps) with individual customers, and accurately bill for what they use.

In the telco world, it’s called “subscriber billing and mediation.” And DigitalRoute has been the market leader in this space for nearly 20 years. We meet demanding requirements for speed, accuracy, and scale in some of the largest, most complex environments in the world.

Today, we’re bringing the same real-time intelligence to enterprises in:

Telecom & Media

High-Tech

Travel, Transport & Logistics

Utilities

Public Service

Financial Insurance Group

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Digital enterprises understand Digital enterprises understand that customer-centricity fuels disruption. They know that if they’re not working to bring customers more personalization and flexibility, competitors surely are. Most already collect and analyze vast amounts of customer data. But turning those insights into intelligent action—within milliseconds, at scale—is a different problem entirely.

Some try to extend traditional analytics tools to this purpose. But while they may perform one type of analysis and action well, they’re limited—if not unusable—when correlating many types of data from disparate sources and locations.

Some organizations, turn to open-source tools or custom software projects. But after spending huge amounts of time and resources building a solution, they often find themselves locked into a single use case that can’t adapt or scale as the market changes.

We understand what it takes to deliver real-time analysis & action at scale, we’ve been doing it for years. DigitalRoute provides:

Total flexibility

With the ability to collect data of any type, from any location.

Customer-centric intelligence

to correlate and aggregate data, and bind it to a specific customer in real time.

100% accuracy

With no data loss, industry-leading data quality, and comprehensive audit capabilities

World-class scalability

To scale up massive amounts of data processing in real-time

Start Capitalizing on Consumption-Based Commerce

Ready to put your customers at the center of your business? Talk to a DigitalRoute representative now.